I got to catch a wild non-gamer and put him in captivity
where all he got to do was play Halo: Reach.
It was a fascinating look into the behavior patterns of a non-gamer
thrust into a strange environment. I
only wish I took notes.
Basically, I have a friend who was once a gamer back from
Sega Genesis era and earlier, and lost interest over time until he stopped
playing altogether. Now, games seem
intimidating to him, but he wants to get back into them.
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Back in his day, football games were side-scrolling. |
We had long conversations about gaming, from the differences
between PC and console gaming, to the online social component, to the control
schemes.
He told me that he'd tried a Halo game once before, in
multiplayer, and he sucked so bad at it that the other players made a game of
seeing if they could kill him only by sneaking up with melee. The people he was playing against were also
quite unsportsmanlike in their dialogue, so it all-around made him feel like
games today are full of jerks who have mastered games and don't give the time
of day to people interested in getting into games.
We also discussed how modern controllers seem too complicated, and he'd be happy to go back to the two big red buttons on an
NES. He asked me if any game ever uses
the two sticks on an Xbox 360 controller for different functions, and what they
could possibly be.
I told him he might like the Wii, because you can use the
virtual console and because you can often turn the Wiimote sideways to act like
an old-fashioned controller, but his response was that "all the good games
are for Xbox."
So we popped in Halo: Reach, and the first thing that came
up was an update. He skipped it. Then came the character customization
screen. And I quote: "What the hell
is this? Just let me play!" He skipped it. Then two cutscenes. He skipped them.
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He wanted to get to the shooting part of the first person shooter. |
Finally, the game. A
very slow-paced opening, with perhaps ten minutes or more of wandering around,
before he got to shoot an enemy.
He had a difficult time aiming. He had a difficult time figuring out any
controls that weren't shown to him on screen, like crouching. He had a difficult time driving vehicles. He ran out of ammo way too often, and was
forced to pick up crappy weapons that he didn't enjoy using for the latter half
of every level.
He was also on easy mode.
The first time he died, he did so because he thought he had
no other choice but to kill himself and restart.
He was at a point where he had to pick up some object which
he thought was a crappy-looking gun, and he didn't want to pick it up, because
he was holding a nicer-looking gun. But
the game wouldn't continue until he picked it up. So he finally relented after I insisted he
pick the gun up, since he kept trying to wander away and continue for five
minutes.
He picked up the gun, then immediately dropped it, swapping
it for the gun he had just put down, then continued. He passed through a door, and the door locked
behind him. It was now impossible for him
to go back and get it if he needed it.
He had a battle, and he couldn't seem to kill three of the
enemies. They simply had no
weakness. All of his AI teammates died,
and he was left with three immortal aliens on his heels. I thought that perhaps the only way to kill
them was to use the gun he refused to use.
In my head I also thought this had to be terribly poor
design if he was a dead man walking. He
tried to go back and get to the gun again, but his way was blocked off. Finally, he ran into the enemy and got
killed, just so he could restart.
But he restarted this side of the locked door, and still
couldn't get the weapon.
So instead he just went in, guns blazing, and stuck some
grenades in the beasts, and they went down in one hit. I am still not sure if the game recognized
the error and made the creatures vulnerable, or if he just happened to stick
the grenades in a small chink in their armor.
Either way, the same battle that had once taken twenty minutes was over
in one.
A similar moment would occur later, but we'll get to that.
Next, battle, cutscene, battle, cutscene, battle,
cutscene. He tried watching one of the
cutscenes but couldn't follow it, so he skipped the cutscenes and just blasted
ahead. Every time he skipped the
cutscene, he would say his new catchphrase: "I just want to play."
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He wanted to get to the shooting part of the... oh, nevermind. |
He thought that perhaps he'd follow it better if he had
played Halo 1, 2, and 3 first. I'm not
even sure of that.
At another point, he reached space, and he got to fly a
fighter spaceship. When he began flying,
up was up and down was down, which is the opposite of most flight sims, so I
told him to try pausing and seeing if he could invert the controls. He found the option soon enough, but then
discovered he didn't just invert the up and down, he reversed what the two sticks did.
He groaned, but said "Whatever, if up and down is
right, I'll get used to this."
The first volley of enemy fighters came up, he switched to
missiles, and painted some happy explosions.
When the second volley of enemy fighters came in, he didn't trash them
so quickly. They had shields, and the
text and voices on screen suggested he needed to use "cannon fire" to
destroy their shields, then missiles when their shields were down.
He didn't have cannons.
He had missiles, and machine guns.
He guessed they meant machine guns.
It took him twenty minutes to kill one enemy. He was happy to be done with that when he
finally got all three.
Then a third volley.
He couldn't wait to get back on the ground.
Although the same kinds of shielded fighters came in, they
were much easier to destroy this time. I
figured this must be the second time the game needed to go easier on him.
Now, let me pause here and give my friend a few
credentials. He's a Marine, having
served in Iraq. So as you can imagine he's fired a gun. His job was transport, so he knows how to
drive a military vehicle. He also
trained as a pilot, so he knows how to fly a plane.
He said doing all of those things in real life was easier
than doing them in Halo.
After finally getting to touch down on a spaceship, he
played a bit longer to get the taste of the flying out of his mouth (and, mind
you, he likes flight sims; he liked Ace Combat 4 for the PS2, Starfox for the
SNES, Top Gun for the NES, and F-15 Strike Eagle II for the Genesis), and
finally quit.
He considered that perhaps he would like Modern Warfare
better than Halo, but either way, he was not impressed.
The reason he decided to play Halo in the first place is
because he's considering buying and Xbox 360 and wanted to be sure he was
making the right decision.
He was also considering buying a Kinect with it, but decided
it's too expensive to buy a system and a Kinect. We talked for a bit about how gaming consoles
and games themselves are much too expensive, and that's one of the reasons he
stopped playing games in the first place: he couldn't afford it.
Now, he says, the only people that play games are people
that make them their life, and so they get too good at it, and call him a noob
as they destroy him online. And we were
back to that conversation again.
After all this, I find it's amazing just how many barriers
there are to games. The fact that he has
a hard time grokking the controls is one thing, but to add to that his
frustration with other gamers, his stereotypes about them, and the money factor
all add up to a wall of separation between a non-gamer and some games.
If he wants to play a sport, he learns the rules, gets some
friends, and plays. But he is completely
turned off by the idea of playing a sports videogame because he doesn't know
the first thing to do with it, and it intimidates him.
A Marine is intimidated by a controller. Let that sink in for a moment.
He's my age, but has the same problems getting into games as
my father does. They both played games
when they were younger (my dad loves to relive his glory days mastering
Q-Bert), but now games are far too complicated and expensive to bother with.
Anyone can watch a movie.
Anyone who's literate can read a book.
Anyone who wants to have a fun time with some friends can learn to bowl,
to play pool, to play darts; even if you suck at them, even if they are
intimidating at first glance, you can learn quickly with a circle of friends
that are encouraging and won't kick your ass intentionally for an ego boost. And they are cheap experiences.
Why is this so much more difficult with videogames? Publishers and advertisers and businessmen
and designers alike are always asking the question: how do we get more people
into videogames?
Sure, we can claim we're making great strides with casual
games, family games and party games, but these don't solve other core issues
getting new (or one-time) gamers into hardcore games. And I don't mean getting your grandma to play
Halo, I mean getting people who want
to play those games.
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4 out of 5 twenty-somethings recommend getting gas for a month instead of a PS3. |
Do me a favor and try this experiment for yourself: find a friend who seems like the kind of
person who should be into hardcore
videogames, and if you can, find someone who wants to get into videogames, and have a direct conversation about
why they aren't into them. Then have
them play a hardcore game and watch, but don't say a word.
It's eye-opening.
Don't forget to take notes.